Roma Granada Heavy Duty 8mph Road Scooter
by Roma Medical
Original price
£1,999.00
-
Original price
£1,999.00
Original price
£1,999.00
£1,999.00
-
£1,999.00
Current price
£1,999.00
Why Buy From Us
- Authorised Dealer ✓
- No Hidden Fees ✓
- FREE Delivery ✓
- VAT Included ✓
- FREE Installation ✓
Delivery Process
- Carrier: Healthcare Distribution Direct
- Service Area: Nationwide coverage with in-house engineers traveling weekly.
- Delivery Timeframe: 5-7 working days from product arrival at Gomersal, West Yorkshire warehouse.
- Lead Time Monitoring: Consistently monitored at 4.1 days, aligning with KPIs.
- Northern Ireland Deliveries: Contact sales@wellbecon.com.
Standard Delivery
- Included: Comes included within the product price.
- Time: 1 week.
- Description: Convenient and economical delivery to doorstep by reliable carriers. Customer responsible for unpacking, assembly (if required), and disposal of packaging. Assistance available from customer support if needed.
Engineered Delivery
- Included: Not included within product price.
- Time: 1 week.
- Description: Premium service includes assembly, checks, and professional on-site assembly. Comprehensive demonstration provided by Healthcare Distribution Direct personnel. Packaging disposal included. Additional charges apply (Mainland UK only):
- Inquiries: Contact support at sales@wellbecon.com or call 020 8064 2358.
Return Process
- Initiating Returns:
Customers must contact RMA Customer Service via email to request a return before sending any goods back. RMA will provide a RETURN AUTHORITY NUMBER (RAN) for future reference upon receipt of the return request. Customers must include all relevant details and reference the RMA purchase invoice in the return request. - Packaging and Freight:
Customers are responsible for ensuring suitable packaging of returned items. If goods are faulty or incorrectly supplied, RMA will cover freight costs and arrange collection using a nominated carrier. For non-faulty goods or returns for other reasons, customers are responsible for freight expenses. - Assessment and Credit:
Upon receipt, RMA will assess the condition of returned goods. If deemed faulty or incorrectly supplied, RMA will issue a credit for the full invoiced value, referenced to the RAN. If goods are not faulty, customers have the option to cover return freight costs or accept a credit note with a restocking and rehandling charge of 20% of the original invoice value (minimum £10). - Conditions and Timeframe:
No credit will be issued for damaged or defaced goods. Claims for incorrectly supplied goods must be made within 48 hours of receipt. Returns must be agreed upon by RMA Customer Service within three months from the invoice date. No credit will be issued for goods purchased more than 12 months prior to the claim.
Return Procedure:
- Contact Well Becon Customer Service:
Email support@wellbecon.com with details and explanation of the proposed return, including photographs. - Receive Returns Form:
Well Becon Customer Service will assess the request and issue a Returns form with a unique RETURN AUTHORITY NUMBER. - Complete Returns Form:
Customers must fully complete the Returns form and return it to Well Becon Customer Services Department, ensuring the RAN is clearly visible on all documentation, correspondence, and packaging. - Arrange Freight:
Follow instructions from Well Becon Customer Service regarding the freight carrier if the return is for allegedly faulty goods. For returns not related to faults, customers must arrange return freight and notify Well Becon of the consignment details. - Assessment and Resolution:
Well Becon will assess the returned goods upon receipt. If faulty, a Credit Note will be issued, cross-referenced to the RAN. If not faulty, customers can choose to cover return freight costs or accept a credit note with a restocking and rehandling charge.
Warranty
Reactive Call Out
- Price: £135.00 (Fixed rate)
- Description: Immediate attention for product issues. Initial assessment during first visit. Supplementary charge of £95.00 for additional visits with parts if needed.
Warranty Cover
- Standard 12-Month Warranty
- Extended 24-Month Warranty
Contact Information
- Inquiries: Contact support at sales@wellbecon.com or call 020 8064 2358.
Free Insurance
We're excited to join you on your journey to enhanced mobility and independence. To ensure your safety and peace of mind, we're pleased to offer complimentary insurance coverage for your mobility scooter for one year.
Insurance Coverage Details:
- Accidental Damage: Covers repair or replacement costs for accidental damage to your scooter.
- Theft Protection: Provides financial protection in case of theft, minimizing any inconvenience.
- Public Liability: Offers coverage for third-party property damage or injury incidents.
Activation Process:
Upon receiving your scooter, you'll receive an email with a registration link. Simply follow the link to activate your insurance coverage with our trusted providers.
Additional Benefits:
- 24/7 Support: Access to our customer support team whenever you need assistance.
- Nationwide Coverage: Protection extends across the nation, ensuring coverage wherever you go.
- Transparent Terms: Clear terms and conditions for easy understanding of your coverage.
Contact Us:
For questions or assistance with registration, reach out to us at sales@wellbeco.com. Our team is here to help!
Choose Well Becon: Experience freedom of movement with confidence, knowing your safety is our priority.
